Refund & Return Policy

Our Return & Refund Policy allows eligible items to be returned or exchanged within 7 days from the date of delivery. Return or exchange requests made after this period may not be eligible.

To be eligible for a return or exchange, the item must be unused, unworn, unwashed, undamaged, and in the same condition that you received it. It must also be returned in its original packaging with tags where applicable.

Non-returnable items include:

• Items that have been used, worn, washed, altered, or damaged
• Items returned without original packaging or tags where applicable
• Innerwear, socks, swimwear, and other personal-use items once opened or used
• Items damaged due to customer handling
• Items returned after the 7-day return period

To complete your return or exchange request, we require a receipt, order number, or proof of purchase.

Please do not send your purchase back to the manufacturer. All return and exchange requests should be handled directly through Trendy Baby Wear.

Partial refunds may apply in some cases, including:

• Items not returned in their original condition
• Items with missing packaging, tags, or accessories
• Items damaged for reasons not caused by our error
• Approved items returned late but accepted at our discretion

For return support, contact us through:

Phone / WhatsApp: +254 736 180 802 
Email: sales@trendybabywear.co.ke