6 Days a Week From 8:00 am -- 8:00 pm! | Trendy Baby Wear Shop, We Do Deliveries Countrywide
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Asked Questions
Trendy Baby Wear offers a wide variety of trendy and adorable clothing for babies, from newborns to toddlers. You’ll find everything you need, from onesies and pajamas to dresses, shirts, pants, and accessories.
- Great selection of trendy baby clothes
- Convenient online shopping experience
- Secure payment processing
- Hassle-free returns and exchanges (check return policy for details)
- Excellent customer service
Browse our website, find the items you love, add them to your cart, and proceed to checkout. You can easily create an account to save your details for future purchases or checkout as a guest.
We offer a variety of secure payment options to ensure a convenient shopping experience. You can pay using popular methods like credit cards, debit cards, and mobile money depending on your location.
Shipping costs are calculated at checkout and depend on your order total and chosen delivery method. We offer free shipping above a certain order values (check website for details).
Delivery times vary depending on your location and chosen shipping method. We offer standard and expedited shipping options (check website for details).
Yes, Trendy Baby Wear offers returns and exchanges under certain conditions (check return policy for details). You’ll typically have a set window of days to return unworn and unwashed items with tags attached.
Once your order ships, you’ll receive a notification with a tracking number. You can use this number to track your package’s progress on the courier’s website.
Our friendly customer service team is happy to help with any questions you may have. You can reach them by email at sales@trendybabywear.co.ke or by phone at 0780180803.
While we can’t speak to every brand we carry, Trendy Baby Wear is committed to offering a variety of products that are made from organic or sustainable materials whenever possible. Check individual product descriptions for details. Look for keywords like “organic cotton” or “recycled materials.”
- What are your delivery fees? A: Delivery fees vary depending on your location and order value. You can see the exact delivery fee during checkout. We offer free delivery for orders above a 10,000 Kshs withi Nairobi Kenya .
- How long does delivery take? A: Delivery typically takes within 1 business day within Nairobi and 1 o 2 business days for other Kenyan locations. You will receive a tracking number once your order is shipped.
- Do you offer international delivery? A: Currently, we mostly deliver within Kenya. However, we can also deliver resonable purchases across East Africa .We are alo exploring expanding our delivery options in the future.
- Can I track my order? A: Yes! You will receive a confirmation email with a tracking number once your order is shipped. You can use this number to track your order on the couriers and our website.
- What payment methods do you accept? A: We accept several secure payment methods, including Mpesa, mobile banking, credit cards, and debit cards.
- What sizes do your baby clothes come in? A: Our baby clothes come in a range of sizes from newborn to toddler (specify the specific size range you offer). You can find a size chart on each product page to help you choose the best fit for your baby.
- What materials are your clothes made from? A: We prioritize comfort and safety! We use a variety of soft and breathable materials like cotton and bamboo in our clothes. You can find the specific material details for each product on the product page.
- Can I return or exchange an item? A: Yes, we offer returns and exchanges within 3 days of purchase. The item must be unworn, unwashed, and with original tags attached. Please see our return policy for more details (visit return policy on our website).
- How do I make a return or exchange? A: To initiate a return or exchange, please contact our customer service team via email sales@trendybabywear.co.ke or phone 0780008414 with your order number and reason for return. We will guide you through the process.
- Who pays for return shipping costs? A: This depends on the reason for the return. If you received a wrong or faulty item, we will cover the return shipping cost. For change of mind returns, the customer is responsible for return shipping costs.
- Do you have a physical store? Yes , We are situated at Imenti House ,Along Moi Avenue , Ground Floor Shop B1 & Imenti House pop-in-Mall ,Upstairs Shop E6/E7 , we are also very active online our website:trendybabywear.co.ke & on our Social Media Pages We are always looking for ways to expand and may open physical stores in the future.
- How can I contact customer service? A: You can contact our friendly customer service team via email sales@trendybabywear.co.ke or call 0780180803 during our business hours Mon-Sat.8:00 am-8:00pm.
- Do you offer discounts or promotions? A: Yes! We frequently offer discounts and promotions on our website and social media channels. Sign up for our newsletter to receive updates on the latest deals.
- How can I stay updated on new arrivals and promotions? A: Subscribe to our email newsletter and follow us on social media pages for updates on new arrivals, promotions, and exciting news!
- How do I wash your baby clothes? A: We recommend following the care instructions on the label of each garment. Generally, washing with cold water and gentle detergent is recommended.
- Can I iron your baby clothes? A: Many of our baby clothes are made from wrinkle-resistant materials and don’t require ironing. However, if ironing is necessary, use a low heat setting.
- How can I remove stains from your baby clothes? A: Address spills and stains promptly with a gentle stain remover. Always test the stain remover on an inconspicuous area of the garment first.
- Will my baby clothes shrink? A: We use pre-shrunk fabrics whenever possible to minimize shrinkage. However, some minimal shrinkage might occur depending on washing and drying methods. Always follow the care instructions.